Privacy Policy

Last updated: May 2026

Malnad Enterprises (“we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, submit an inquiry, request a quote, or communicate with us about event rental services in Bangalore and surrounding areas.

By using our website or sharing your details with us, you agree to the practices described in this policy. If you do not agree, please do not use our website or submit personal information through our forms.

1. Who we are

Malnad Enterprises provides tent rentals, furniture rentals, waterproof tent solutions, and complete event setup services for corporate and social events. For privacy-related questions, you may contact us at:

2. Information we collect

We may collect the following types of information:

  • Contact details — name, phone number, email address, and company or organisation name (if provided).
  • Event information — event type, date, location, guest count, rental requirements, and messages you send via our contact or quote forms.
  • Communication records — enquiries received by phone, email, WhatsApp, or through our website forms.
  • Technical data — IP address, browser type, device information, pages visited, and approximate location derived from your connection (where available through standard server logs).
  • Cookies and similar technologies — small files stored on your device to help our website function and, where enabled, to understand how visitors use the site.

We collect personal information only when you voluntarily provide it — for example, when you request a quote, contact us, or subscribe to updates. We do not knowingly collect sensitive personal data unless you choose to share it in your message and it is relevant to your enquiry.

3. How we use your information

We use the information we collect to:

  • Respond to your enquiries and provide quotations for rental services.
  • Plan, deliver, and manage event rentals, setup, and dismantling.
  • Communicate with you about bookings, schedules, payments, and service updates.
  • Improve our website, services, and customer experience.
  • Comply with legal obligations and resolve disputes.
  • Send service-related messages you have requested or that are reasonably necessary for an existing enquiry or booking.

We do not sell your personal information. We do not use your data for unrelated marketing without your consent, where consent is required by applicable law.

4. WhatsApp and third-party services

If you contact us via WhatsApp or choose to continue a conversation there after submitting a form, your messages may be processed according to WhatsApp’s own privacy policy and terms. We use WhatsApp only to communicate about your enquiry or booking. Please avoid sharing unnecessary sensitive information through messaging apps.

We may use trusted service providers (such as website hosting, email delivery, or payment processors) who process data on our behalf solely to operate our business. These providers are expected to protect your information and use it only for the services they provide to us.

5. Legal basis and consent

We process your information based on one or more of the following: your consent (for example, when you submit a form), performance of a contract or steps taken at your request before entering a contract, our legitimate interests in operating and improving our business, and compliance with applicable laws in India.

6. How long we keep your information

We retain personal information only for as long as needed to fulfil the purposes described in this policy — for example, to handle an enquiry, maintain booking records, meet accounting or tax requirements, or resolve legal claims. When information is no longer required, we take reasonable steps to delete or anonymise it.

7. How we protect your information

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorised access, loss, misuse, or alteration. No method of transmission over the internet or electronic storage is completely secure; while we strive to protect your data, we cannot guarantee absolute security.

8. Your rights

Subject to applicable law, you may have the right to request access to, correction of, or deletion of your personal information, or to withdraw consent where processing is based on consent. To exercise these rights, contact us using the details in Section 1. We may need to verify your identity before responding.

9. Children’s privacy

Our website and services are not directed at children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

10. Links to other websites

Our website may contain links to third-party sites (for example, social media). We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal information.

11. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the most recent version. Continued use of our website after changes are posted constitutes acceptance of the updated policy, to the extent permitted by law.

12. Contact us

If you have questions about this Privacy Policy or how we handle your personal information, please contact Malnad Enterprises at malnadenterprises1967@gmail.com or call 9164400902. You may also use our contact page.

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